For corporate clients

As a business trainer and coach, I implement development projects for managers and their teams.

As a transactional analysis (TA) practitioner, I design trainings and interventions based on proven TA theories. So that it brings results and doesn’t consume too much of managers time involvement.

I run projects in whole organizations focused on building competences related to Customer's satisfaction and loyalty.

I specialize in developing the skill of working with clients from various cultures and building a customer-oriented attitude.

What I'm particularly interested in is the Customer Experience evaluation and improving the Customer Journey.

I work with:

  • Customer support teams middle management
  • Newly hired customer support specialists
  • Foreign employees trying to integrate in companies culture
  • Young millennial employees
  • Specialists who worked with processes or systems and they need experience in managing customers
en_GBEnglish (UK)
pl_PLPolski en_GBEnglish (UK)